Terms of Service

Understanding our terms and conditions

Last Updated: March 2024

Introduction

Welcome to Moses Mkhabela Clinical Psychology. By accessing our website and using our services, you agree to be bound by these Terms of Service.

Services

We provide professional psychological services including:

  • Individual Therapy
  • Family Therapy
  • Couples Therapy
  • Stress Management
  • Crisis Management
  • Employee Assistance
  • Psychometric Assessment
  • HIV/AIDS Therapy

Appointments and Cancellations

Our appointment and cancellation policies include:

  • Appointments must be scheduled in advance
  • 24-hour notice is required for cancellations
  • Late cancellations may incur a fee
  • Emergency appointments are subject to availability

Payment Terms

Payment policies include:

  • Payment is required at the time of service
  • We accept cash or Electronic Bank Transfer (EFT) and Medical Aid.
  • Medical Aid claims are the responsibility of the client
  • Payment plans may be available upon request

Confidentiality

We maintain strict confidentiality of all client information, subject to legal requirements and ethical obligations. Information may be disclosed only with your written consent or as required by law.

Limitation of Liability

While we strive to provide the best possible service, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: info@mosesmkhabela.co.za
Phone: (013) 741 2412
Address: 11 Sarel Cilliers Street, Sonheuwel Ext.1, Nelspruit, 1201